Te99 believes gaming should be fun and responsible. We want you to always know your limits, play within them, and keep a healthy balance with family and everyday life. Here you'll find all the tools and information you need to build healthy gaming habits.
Need Help?
[email protected]
Responses within 24 hours.
Online gaming has become one of the most popular forms of entertainment today. Thousands of Bangladeshi players enjoy bingo, fish games, Sports Betting, and Live Casino on te99 every day. But like any form of entertainment, gaming can become a problem if it isn't kept in moderation.
Te99 is committed to responsible play. Our goal is to create a gaming environment where every player understands their limits, plays for enjoyment, and feels comfortable seeking help when needed. Responsible gaming is not a sign of weakness — it's the mark of a smart player.
On this page, we cover what responsible gaming means, the tools available to you, when to recognize you need help, and how te99 supports you in maintaining healthy gaming habits.
Responsible gaming means treating gaming as a form of entertainment — not a source of income or a way to recover lost money. It's a mindset where a player consciously sets limits on time and spending and sticks to them.
The core principles of responsible gaming are:
Te99 provides players with a range of effective tools to help manage their gaming habits. These tools are completely free and accessible at any time.
Set daily, weekly, or monthly deposit limits. Once a limit is reached, further deposits will be automatically blocked.
Set a cap on how much you can lose within a given period. Once the limit is reached, your session will end automatically.
Set a maximum session length for each gaming session. You'll get an automatic notification when time is up.
You can take a break from gaming for anywhere between 24 hours and 30 days. During this period, login access will be completely disabled.
You can self-exclude your account for anywhere from 6 months to permanently. The account cannot be reopened during this period.
You'll receive reminders at regular intervals showing how long you've been playing and how much you've wagered.
Gaming addiction develops gradually. Often we don't even realize when we've crossed the line. Take the warning signs below seriously — if you notice them in yourself or someone you know, act on them right away.
Ask yourself the following questions honestly — this is just between you and you. The more "Yes" answers you give, the more seriously you should take it.
Te99 is strictly for players aged 18 and above. Keeping minors away from gaming is our social responsibility, and we maintain a zero-tolerance policy on this.
Gaming addiction is a real issue and can be hard to overcome alone. Asking for help is a sign of strength. te99 is ready to support you on the right path.
The first step is acknowledging there's a problem. Be honest with yourself and those around you.
Log in to your te99 account and enable self-exclusion from the "Responsible Gaming" settings. If you need further help, message us at [email protected].
Let a trusted family member or friend know how you're doing. Their support can make all the difference.
Speak with a mental health professional or counselor. In Bangladesh, support is available through Kaan Pete Roi helpline (01779-554391) or Moner Bondhu.
Recovery takes time — be patient. Every day you spend gaming-free is a real win.
Build a few simple habits for responsible gaming. They'll help you enjoy playing while still taking care of yourself and your family.
Every player's wellbeing and safety is our top priority at te99.
You can close your account for anywhere from 6 months to permanently — in just a few clicks. No waiting, no questions asked. The decision is entirely yours.
Set limits across three levels: deposits, losses, and session time. Reducing a limit takes effect immediately; increasing one requires a 72-hour cooling-off period.
Get support on any responsible gaming matter in plain, easy-to-understand language. Help is available without any language barriers.
Automatic notifications will appear at set intervals showing how long you've been playing and how much you've wagered.
Age verification happens at two stages — registration and KYC. No one under 18 gets access, and we don't compromise on that.
If our team detects unusual gaming patterns, we reach out to the player directly — because your wellbeing matters to us.
Simple answers to the questions players ask most
Play for fun on te99 — stay within your limits. We're always here for you.
Register Now Log In