Terms & Conditions — Full Terms of the te99 Gaming Platform

1. Introduction & General Information

These terms and conditions ("Terms") apply to the te99 platform and all of its services. te99 is an online gaming platform offering Live Casino, Sports Betting, bingo, fish games, and a variety of other entertainment gaming services.

By accessing any service through the te99 website (https://te99.pro) or mobile interface, you agree to be bound by these terms and conditions. te99 reserves the right to update these terms at any time — any changes will be notified via a notice on the site.

If you have any questions or need clarification, contact our 24/7 customer support team. They are always ready to assist you.

2. Account Registration & Management

Providing accurate and truthful information when registering an account on te99 is mandatory. Please fill in your name, date of birth, mobile number, and email correctly. Providing false or incorrect information may result in your account being suspended or terminated.

Account Registration Rules

• Each individual may register only one account — multiple accounts are strictly prohibited.
• An account may only be used by the registered individual — sharing access with a third party is not permitted.
• Keep your password secure and never share it with anyone.
• If you notice any unusual activity on your account, contact support immediately.
• You may be required to submit supporting documents to complete KYC verification.

Account Verification (KYC)

To ensure security, te99 may conduct identity verification (KYC) in certain cases. You may be asked to provide a copy of your national ID, passport, or driving licence. KYC is mandatory for large withdrawal amounts.

3. Eligibility Requirements

The following requirements must be met to participate on te99:

• Age Requirement: You must be at least 18 years of age. Registration by minors is strictly prohibited.
• Mental Capacity: You must be in a position to make decisions with full mental capacity.
• Legal Authorization: Online gaming must be legal in your jurisdiction.
• Account in Your Own Name: Operating an account on behalf of another person is strictly prohibited.

4. Deposit & Withdrawal Terms

All transactions on te99 must comply with the platform's rules. All deposits and withdrawals must be made through approved payment methods.

Important Payment Policy

• Deposits and withdrawals can only be made using a mobile banking account registered in your own name.
• Depositing through a third party is prohibited and funds may not be returned in such cases.
• Once a bonus is activated after a deposit, withdrawals will not be permitted until the applicable wagering requirements have been met.
• Suspicious transactions may be temporarily placed on hold pending investigation.

5. Bonus & Promotion Terms

Te99 offers a range of bonuses and promotions. Each bonus comes with specific terms and conditions that you should read carefully before accepting.

Wagering Requirements

A minimum wagering amount must be met before bonus funds can be withdrawn — this is known as the wagering requirement. For example, a 100% welcome bonus typically carries a 20-30x wagering requirement. This means if you receive a BDT 1,000 bonus, you must wager BDT 20,000-30,000 before withdrawing.

Important Bonus Rules

• The same promotion cannot be used more than once per account.
• Bonuses are generally valid for 30 days — any unused bonus will expire at the end of this period.
• Te99 reserves the right to cancel bonuses if promotion abuse is suspected.
• Some bonuses apply to specific games only — see the promotions page for details.
• VIP points and cashback bonuses are subject to separate terms and conditions.

6. Gaming Rules

To maintain a fair and transparent gaming environment on te99, all players must adhere to the following rules:

• Fair Play: All forms of fraud, manipulation, or bot usage are strictly prohibited.
• Software Abuse: Attempting to exploit game vulnerabilities or bugs will result in account termination.
• Collusion & Fraud: Using multiple accounts to claim bonus benefits is prohibited.
• Game Results: If a game is cancelled due to a technical issue, all bets will be refunded.
• Dispute Resolution: Any dispute regarding a game outcome must be reported to support within 48 hours.

Specific game-based rules also apply to Live Casino, Sports Betting, Bingo, and Fish Game — full details are available on the respective game pages.

7. Responsible Gaming

Te99 believes gaming should be a source of entertainment — never a cause of financial stress or mental distress. We place responsible gaming at the top of our priorities.

How to Keep Yourself Safe

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Take advantage of the auto-stop feature that kicks in after you reach a set loss amount.
• Session Limit: Decide in advance how long each gaming session will last.
• Self-Exclusion: Temporarily suspend your account for a set period whenever needed.
• Reality Check: Use the periodic reminder option.

If you are experiencing a gambling problem, contact te99's support team immediately or Responsible Gaming Read the page.

8. Security & Privacy

Te99 uses industry-leading technology to protect your personal information and financial data. Our privacy policy is available separately on the Privacy Policy page Full details are provided.

• All data transfers are secured with 256-bit SSL encryption.
• Payment details are never shared with any third party.
• We recommend enabling two-factor authentication (2FA) at login.
• An automatic alert is sent if unusual access to your account is detected.

9. Account Suspension & Termination Conditions

Te99 may temporarily suspend or permanently terminate any account under the following circumstances:

• Registering with false or incorrect information.
• Evidence of operating multiple accounts.
• Attempting to abuse bonuses or engage in fraudulent activity.
• Being underage or operating an account on behalf of a minor.
• Suspected money laundering or illegal activity.
• Disrespectful behavior toward other players or staff.

Te99 will generally send a warning before closing an account. However, in cases of serious violations, immediate action may be taken without prior notice.

10. Changes to Terms & Effectivity

Te99 may update these terms and conditions, in part or in full, at any time. Users will be notified of any changes via a notice on the website and an email to their registered address.

• The effective date of any updated terms will be clearly stated on the site.
• Continued use of the site after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• These terms and conditions were last updated in January 2026.