Privacy Policy — How te99 Keeps Your Information Safe

1. Introduction

Te99 is one of Bangladesh's most trusted online gaming platforms. We believe that protecting players' personal data is essential to building a safe and healthy gaming environment. This privacy policy explains in detail what information te99 collects, why we collect it, and how we keep it secure.

Our privacy policy is drawn up in accordance with international data protection standards. By using the te99 website or app, you are considered to have agreed to this policy. The policy is written in plain, clear language so every player can stay fully informed about their data.

If you have any questions or need clarification on any part of this policy, our support team is always ready to help.

2. Information We Collect

Te99 only collects information that is necessary to provide our services. No excess or unnecessary data is gathered. Below are the types of information we collect:

Personal Identity Information

Financial Information

Technical Information (Automatically Collected)

3. How Information Is Used

Collected data is used solely for defined purposes. te99 never sells your data to third parties. The purposes for which data is used are outlined clearly below:

Additional Use Cases

• Statistical analysis to improve platform services and develop new features.
• Personalized promotions and bonus offers tailored to your preferences (with your consent only).
• Detecting suspicious activity to keep your account secure.
• Meeting legal requirements and reporting to regulatory bodies.

4. When Information Is Shared

Te99 does not sell your personal information or share it with third parties for advertising purposes. However, limited data sharing may be necessary in certain circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with authorized payment gateways such as bKash, Nagad, Rocket, and Upay.
• Legal Authorities: We may be required to share information with relevant authorities in response to court orders, investigations, or other legal obligations.
• Technology Partners: Trusted technology service providers may access limited technical data to operate the platform, but are not permitted to use that data for their own purposes.
• Fraud Prevention: If fraudulent activity is detected on an account, limited information may be shared with security specialists.

5. Data Protection Methods

Te99 uses industry-leading security technology to keep your data protected. Rather than relying on a single method, we maintain a multi-layered security framework.

• SSL Encryption: All data transfers are protected with 256-bit SSL/TLS encryption, equivalent to bank-grade security.
• Two-Factor Authentication (2FA): 2FA can be enabled for added security at login.
• Regular Security Testing: Regular security audits are conducted by independent third-party experts.
• Server Security: All data is stored on servers secured by firewalls and anti-DDoS systems.
• Access Control: Only authorized personnel have limited access to specific data.
• Suspicious Activity Monitoring: Automated systems monitor for unusual logins or transactions around the clock.

6. Cookies Policy

The te99 website uses cookies — small text files stored in your browser that help improve your experience on the site.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions, verify security, and keep core site functions running. Disabling these may cause the site to malfunction.
• Performance Cookies: Used to understand which pages are visited most and where issues occur. This information is used for statistical purposes only.
• Preference Cookies: Used to remember your language preference and theme settings.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some features.

7. Your Rights

Te99 believes your data belongs to you. That's why you have full control over your personal information. Below are the rights available to you:

To exercise any of your rights, [email protected]-. Responses are typically provided within 30 business days.

8. Protection of Minors

Te99 is strictly for users aged 18 and above. We do not collect or store data from minors under any circumstances.

• Age verification is completed at the time of registration.
• If anyone registers with a false age, the account will be terminated and all associated data deleted.
• Any suspicion of a minor's account is investigated immediately.
• If a parent or guardian discovers that their child has registered, please notify our support team immediately — the data will be deleted right away.

9. Policy Changes

This privacy policy may be updated from time to time to reflect legal requirements or changes to our platform. If any changes are made, we will notify you through the following methods:

• The updated policy, along with its new effective date, will be published on the privacy policy page of the website.
• For significant changes, a notification will be sent to your registered email address.
• You may be asked to consent to updated policies at the time of login.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

10. Contact Us

For any questions, complaints, or requests regarding our privacy policy, please contact our data protection team. We are always here to help.

If your complaint cannot be resolved directly with us, you may file a complaint with the relevant gaming regulatory authority. We cooperate fully with all legitimate investigations.